Last Updated: June 15, 2025
Global Privacy Policy
This Privacy Policy describes how DistressedDispatch.com (“Distressed Dispatch,” “we,” “our,” or “us”) may collect, use or disclose your Personal Information when you visit our website (the “Site”) or otherwise interact with us, including offline, and the rights you may have with respect to that information. By visiting our Site, and otherwise interacting with us, you agree that we may collect and use information about you as set forth in this Privacy Policy.
Personal Information We Collect and Have Collected in the Past 12 Months – Sources
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. In the 12 months preceding the date of this Policy, we may have collected your Personal Information when you visited or browsed on the Site, responded to questions on the Site, engaged with us via email or telephone, or when you voluntarily provided information to us through our web portal, email or phone number.
Personal Information We Collect and Have Collected in the Past 12 Months – Categories
Below we categorize the types of Personal Information we may collect or may have collected in the 12 months prior to the data of this Policy. We anticipate continuing to collect the same categories of Personal Information.
- Identifiers, such as name, email address, address, telephone number, facsimile number, and Internet protocol (“IP”) address.
- Internet or other electronic activity information, including device and browser type, your browsing and search history on our Site, and information regarding your interaction with our Site.
- Inferences drawn from any of the Personal Information identified above.
Purposes for Collection of Personal Information
We have collected, and will continue to collect Personal Information for the following purposes:
- For ongoing review and improvement of the information provided on the Site to ensure it meets the needs of users, and to conduct analysis required to detect malicious data and to prevent any potential disruptions or cyber-attacks.
- To personalize your visit to the Site and to assist you while you use the Site.
- To understand feedback relating to the Site’s services as a user of the Site or as a business contact.
- To communicate with you as a user of the Site or as a business contact to provide you with services or information related to the Site.
- For fraud prevention and detection and to comply with and to assess compliance with applicable laws, rules and internal policies and procedures including in respect of your personal data.
Disclosure of Personal Information for Business Purposes in the Past 12 Months
The following chart describes the categories of Personal Information that we disclosed to third parties for a business purpose in the 12 months prior to the date of this Policy:
Categories of Consumers’ Personal Information
- Personal identifiers: Name, email address, address, email address, telephone numbers, facsimile number, and IP address.
- Internet or other electronic network activity information: device and browser type, your browsing and search history on our Site, and information regarding your interaction with our Site.
Categories of Third Parties with Which We Shared Personal Information for a Business Purpose
- Service providers that provide data security services and cloud-based data storage; host our Site and assist with other IT-related functions; provide analytics information; advertise or market our financial products and services.
- We anticipate disclosing your Personal Information to the same categories of third parties as stated above for business purposes.
Additional Information About How We May Share Personal Information
We may also share your Personal Information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your Personal Information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your Personal Information to a third party in the event of an actual or contemplated sale, merger, reorganization of our entity or other restructuring.
We do not sell and have not sold your Personal Information.
Cookies and Other Tracking Technologies
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
When you visit our Site, we may place a “cookie” or other online tracking devices (e.g., web beacons) that recognizes you. The cookies and other tracking technologies may also collect information about your IP address or actions taken in connection with the Site. We may use cookies or similar tracking technologies to capture information about the use of our Site, including to improve your user experience. Accordingly, we may store and retrieve information on your device through the use of cookies and similar technologies.
By using our Site, you agree to our use of cookies and tracking technology as set out in this Privacy Policy. If you do not agree to such use, you should take necessary steps within your internet browser’s security settings to block or delete cookies from our Site. Further information can be found in the “Help” section of your browser or at www.allaboutcookies.org.
We Do Not Knowingly Collect the Personal Information of Minors
The Site is not directed to minors under the age of 13 and we do not knowingly collect the Personal Information of minors under the age of 16. Additionally, we do not knowingly sell the Personal Information of any minors, including those under 16 years of age. If we learn that we have erroneously collected Personal Information of minors under the age of 16, we will take steps to delete such information from our files as soon as possible.
International Transfers of Personal Information
Personal Information collected from you, including via the Site, may be transferred to, and stored at, a destination outside of your region or home country (e.g., the United States) which may not provide a similar or adequate level of protection as compared to that provided by the region or country in which you are located. It may also be processed by staff operating outside your region or home country who work for our affiliates or for one of our third-party contractors or suppliers. Please do not use the Site if you do not agree to the transfer and processing of your Personal Information in the United States or if it is illegal to do so in your region or home country.
Security Measures
We aim to protect Personal Information by implementing and maintaining reasonable security, such as by using reasonable organizational, technological and physical safeguards appropriate to the sensitivity of the Personal Information we hold. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security.
Third-Party Links
Please note that the Site may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of other websites. This Site offers no guarantees on the safety or suitability of websites featured on third-party links, and any user who chooses to follow such links does so at his or her own risk.
Accessibility
We are committed to ensuring our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us,
Changes to this Privacy Policy
We may revise this Policy at our discretion. We will post any changes on this page and update the “Last Updated” date, so be sure to check back periodically. If we make a material change, we will notify you through our website or by email. Your continued use of our Site and services after changes have been posted will constitute your acceptance of this Privacy Policy and any changes.
Your Rights Regarding the Personal Information We Hold About You
Laws in the region, country or state in which you are located may provide you with rights with respect to the Personal Information we collect, use or disclose about you. Below we provide detailed information about the rights of California residents, Singapore residents and DIFC residents in this regard; our EEA/UK Privacy Policy has information about how individuals located in the European Economic Area, the United Kingdom, and Switzerland may exercise their rights with respect to their Personal Information.
If you are located in other regions, countries or states and applicable law provides you with rights with respect to the Personal Information we collect, use or disclose about you, please contact us at to exercise those rights. We will respond to your request in accordance with applicable law.
Rights of California Residents
Right to Access Personal Information We Collect and Disclose About You
You can submit a request to us for any or all of the following:
- The categories of Personal Information we have collected about you;
- The categories of sources from which we collected your Personal Information;
- The categories of Personal Information that the business sold or disclosed for a business purpose about you;
- The categories of third parties to whom your Personal Information was sold or disclosed for a business purpose; and
- The specific pieces of your Personal Information we collected.
Our responses to any of these requests will cover the 12-month period preceding our receipt of the request.
Right to Request the Deletion of Personal Information We Have Collected from You
Upon request, we will delete the Personal Information we have collected about you, except for situations where applicable law authorizes us to retain specific information, including when it is necessary for us to: provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law. We may also retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us.
Our Approach to Processing Requests
If you would like to make a request to access or delete your Personal Information, you may email us. We will acknowledge receipt of your request within 10 business days of receipt of your request and aim to provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may take longer to process your request under certain circumstances. If we expect your request is going to take us longer than normal to fulfill, we will let you know.
When you make a request to access or delete your Personal Information, we will take steps to verify your identity. These steps may include asking you for Personal Information, such as your name, address, or other information we maintain about you. If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial.
We are committed to honoring your rights. If you exercise any of the rights explained in this Policy, we will continue to treat you fairly.
California Do Not Track Disclosure
“Do Not Track” signals are options available on your browser to tell operators of websites that you do not wish to have your online activity tracked. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.
Rights of Singapore Residents
You have the right to withdraw consent, request access to, and correction of personal data that we hold about you in accordance with applicable laws.
Rights under DIFC DP Law 2020
Under certain circumstances, and where the conditions specified in the DIFC Data Protection Law No. 5 of 2020 (DIFC Law) are met, by law, you have the right to:
- Request access to your Personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully Processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to Process it.
- Object to Processing of your personal data. You have the right to object where we are Processing your personal data for example in relation to marketing material.
- Request the restriction of Processing of your personal data. This enables you to ask us to suspend the Processing of personal data about you, for example, if you want us to establish its accuracy or the reason for Processing it.
- Data portability enables you to receive or request transfer of the data you have provided us in a structured, commonly used and machine-readable format.
- Object to automated Processing, including profiling which produces legal or other seriously impactful consequences concerning you.
We may need to request specific personal data from you to help us confirm your identity and ensure your right to access the personal data (or to exercise any of your other rights). This security measure ensures that personal data is not disclosed to an unauthorised person.
You will not have to pay a fee to exercise your rights . However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances, where permitted by law.
Upon your request we will remove your personal contact details from our database, however, you may continue to receive promotional emails from our other websites, providers, or other non-affiliated marketers whose services you may have accessed via this Site. You can request them directly to remove your data from their system.
All requests for the withdrawal of consent, access to, or correction of personal data held by us shall be made by sending us an email.
Comments / Contact Us
If you have any questions, comments or concerns about our privacy practices, please contact us via e-mail.
